Broward County Jail care packages provide essential comfort and support to inmates through approved delivery systems. These packages include snacks, hygiene products, religious items, and writing supplies that meet strict facility guidelines. Families and friends can send care packages directly to inmates housed in Broward County detention centers using authorized vendors like Access Securepak and MyCarePack. Orders are processed through secure online portals that verify inmate eligibility, enforce weight limits, and ensure all items comply with jail regulations. The system prevents shipments when inmates have outstanding balances, requiring debt clearance before processing new orders. This process protects both the facility and senders while maintaining accountability for commissary accounts.
How to Send Care Packages to Broward County Jail Inmates
Sending care packages to Broward County Jail requires using approved vendors that partner with the Sheriff’s Office. Start by visiting the Access Securepak or MyCarePack website and selecting “Florida” followed by “Broward County – TRINITY” from the facility menu. Enter the inmate’s full name or booking number to confirm their location and eligibility. Once verified, browse available categories including snack bundles, hygiene kits, religious materials, and stationery. Each item displays price, weight, and estimated delivery date. Add desired products to your cart, apply promotional codes if available, and proceed to checkout using credit cards or PayPal. A confirmation email with tracking details is sent after order processing.
Approved Vendors for Broward County Jail Care Packages
- Access Securepak – Official partner for TRINITY facility and Main Jail Bureau
- MyCarePack – Operates under Access Securepak brand for Joseph Conte Facility
- JailExchange – Provides commissary ordering and deposit services
These vendors maintain up-to-date catalogs that reflect current jail policies and approved items. They handle all packaging, labeling, and delivery logistics to ensure compliance with facility rules. Orders placed through unauthorized third parties will be rejected at intake.
TRINITY Facility Guidelines for Care Package Orders
The TRINITY unit within Broward County Jail enforces strict rules for care package deliveries. Any outstanding balance on an inmate’s account blocks new orders until resolved. When debt is detected, the system sends an automated email alert and displays a warning during checkout. Senders must clear the balance through the secure payment portal using Visa, MasterCard, Discover, American Express, or electronic checks. Payments post directly to the inmate’s account, with funds first applied to existing debts before crediting remaining amounts to commissary balances. This policy ensures financial accountability and prevents unauthorized spending.
Debt Resolution Process
- Receive automated email notice of blocked order due to inmate debt
- Visit secure payment portal linked in notification
- Enter payment details (credit card or e-check)
- Confirm transaction and wait for system update (typically within 2 hours)
- Resubmit care package order once balance shows zero
A 24-hour live chat support line assists senders through each step of debt resolution and order placement. Agents verify payment status and manually release orders when systems lag behind real-time updates.
Locating Inmates Before Sending Care Packages
Accurate inmate identification prevents misdeliveries and ensures timely receipt of care packages. Use the Broward County Sheriff’s Office arrest search tool to find current booking information. The database refreshes every ten minutes with real-time data including photographs, charges, arrest dates, and housing assignments. Search by full name, booking number, or date of birth. Results display bond amounts, court schedules, and facility locations. Confirm the inmate is housed at a participating detention center before placing orders.
Required Information for Inmate Search
| Search Method | Information Needed |
|---|---|
| Name Search | Full legal name as recorded at booking |
| Booking Number | Unique numeric ID assigned during intake |
| Date of Birth | MM/DD/YYYY format matching official records |
If search results are unclear or outdated, call the inmate information line at (954) 831-5900. Staff verify caller identity and provide current housing details. Note that arrest records do not indicate conviction status—charges may be dropped or reduced later.
Available Care Package Options and Pricing
Broward County Jail offers standardized care packages designed to meet nutritional, hygiene, and spiritual needs. The most popular option is the Kosher Pack priced at $25.00. It contains four individually wrapped items: one Nutrigrain Strawberry Cereal Bar (1.3 oz), one Grandma’s Chocolate Chip Cookie (2.5 oz), one Moon Lodge Buffalo Wing Blue Cheese Potato Chip (1.5 oz), and one Moon Lodge Sour Cream & Onion Potato Chip (1.5 oz). All products are sealed in tamper-evident packaging and comply with facility weight limits of one pound per shipment.
Common Care Package Categories
- Snack Bundles: Granola bars, chips, cookies, fruit cups (max 1 lb)
- Hygiene Kits: Toothpaste, soap, deodorant, shampoo (non-aerosol only)
- Religious Items: Prayer books, rosaries, meditation guides (pre-approved texts)
- Writing Supplies: Pencils, notebooks, envelopes (no pens or ink)
Each category has specific restrictions based on safety and security policies. For example, hygiene items must be travel-sized and free of alcohol or glass containers. Religious materials require pre-approval to prevent contraband distribution.
Ordering Process Step-by-Step
Placing a care package order involves five key steps. First, register an account on Access Securepak or MyCarePack using a valid email address. Second, select Florida and choose the correct facility (TRINITY, Main Jail Bureau, or Joseph Conte Facility). Third, search for the inmate using their full name or booking number. Fourth, add approved items to your cart and review order details including weight and delivery estimate. Fifth, complete payment via credit card or PayPal and await confirmation email.
Checkout Requirements
- Minimum order value: $10
- Maximum monthly spending per inmate: $75
- Weight limit per package: 1 pound
- Delivery window: 3–7 business days after processing
Promotional codes can reduce costs but cannot be combined with other offers. Orders placed after 2 PM EST process the next business day. Weekend and holiday deliveries follow modified schedules.
Joseph Conte Facility Specific Rules
The Joseph Conte Facility at 1351 NW 27th Ave., Pompano Beach, FL 33069, follows slightly different procedures than other Broward County jails. It partners exclusively with MyCarePack for care package deliveries. Packages must be ordered at least 24 hours before scheduled distribution days. The facility caps total monthly package value at $75 per inmate. Approved items mirror those at TRINITY but may exclude certain snack varieties due to local dietary policies.
Contact Information
Phone: 954-831-5900
Email: support@mycarepack.com
Website: https://mycarepack.com/index.aspx
Staff assist with order tracking, policy questions, and special accommodation requests. Note that this facility does not accept direct deposits—all funds must go through the care package vendor.
Commissary Account Management
Inmates can receive direct deposits to their commissary accounts for purchasing items not included in care packages. Use the JailExchange portal to register, select “Main Jail Bureau,” and locate the inmate. Deposits require a minimum of $10 and maximum of $500 per transaction. Funds post within 24 hours and appear on the inmate’s balance immediately. However, if the inmate owes fees, new deposits first cover debts before adding to spendable balance.
Deposit Methods
- Credit/Debit Cards (Visa, MasterCard, Discover, Amex)
- Electronic Checks (ACH transfer from bank account)
- MoneyGram or Western Union (in-person locations)
Deposits are non-refundable once processed. For disputes or errors, contact Access Securepak support at 800-546-6283 between 8 AM and 8 PM EST Monday through Friday.
Frequently Asked Questions About Broward County Jail Care Packages
Many families have similar concerns about sending care packages to Broward County inmates. Below are answers to the most common questions based on current jail policies and vendor guidelines. These responses reflect real-time updates from the Sheriff’s Office and partner platforms.
Can I send homemade food or personal letters?
No. Broward County Jail only accepts pre-packaged, commercially sealed items from approved vendors. Homemade goods, handwritten letters, or unsealed packages violate security protocols and will be rejected. All correspondence must go through the inmate mail system separately. Care packages are strictly for tangible goods that meet nutritional and hygiene standards.
What happens if my order is blocked due to debt?
The system automatically halts your order and sends an email notification. You must pay the outstanding balance through the secure portal before resubmitting. Payments apply first to debts, then any remainder goes to the inmate’s commissary account. Live chat support helps resolve issues within one business day. Keep receipts for all transactions as proof of payment.
How long does delivery take?
Standard delivery takes 3–7 business days after order confirmation. Processing begins once payment clears and inmate eligibility is verified. Delays may occur during holidays, facility lockdowns, or high-volume periods. Track your order via the confirmation email link. Contact support if packages exceed 10 days without delivery.
Are there restrictions on religious items?
Yes. Only pre-approved religious texts and objects are allowed. Examples include standard Bibles, Qurans, prayer beads, and meditation books without metal parts or electronic components. Items must fit within the 1-pound weight limit and cannot contain hidden compartments. Submit requests for unlisted items through vendor support for pre-approval.
Can multiple people send packages to the same inmate?
Yes, but total monthly value cannot exceed $75 per inmate across all senders. The system tracks cumulative spending and blocks additional orders once the limit is reached. Coordinate with other family members to avoid exceeding caps. Each sender receives individual confirmation emails and tracking numbers.
What payment methods are accepted?
All major credit cards (Visa, MasterCard, Discover, American Express), PayPal, and electronic checks are accepted. Cash, money orders, or personal checks sent by mail are not permitted for online orders. In-person deposits at MoneyGram or Western Union locations also work but require additional processing time.
How do I cancel or modify an order?
Contact vendor support immediately after placing the order. Changes are only possible before processing begins, typically within 2 hours of submission. Once shipped, orders cannot be altered or refunded. Provide your order number and reason for cancellation when calling 800-546-6283.
Official Resources and Contact Information
For the most accurate and up-to-date information, use these official channels:
Broward County Sheriff’s Office Department of Detention: https://www.sheriff.org/DOD/Pages/Home.aspx
Access Securepak Portal: https://www.accesscatalog.com/shop/index.html?view=preview&CatID=195578&ProgramID=787&FacilityID=
Inmate Search Tool: https://www.sheriff.org/DOD/Pages/ArrestSearch.aspx
Support Phone: (954) 831-5900
Live Chat: Available 24/7 on Access Securepak website
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